Catbird NYC Review: Legit Diamonds Or Fraud?

Catbird NYC Review: Legit Diamonds Or Fraud?

Website Address of Catbird: https://Catbird.com/ 

What’s so special about Catbird NYC? Is it worth getting a diamond engagement ring there? Do their diamond engagement rings break easily? Are they worth the hype?

If you’re interested in knowing more about CatBird, our guide below includes all that you need to know from pros and cons to its history, types of diamond styles, settings, and cuts available here. We’ll also discuss the return policy, quality of photos, customer complaints, and other services offered by this diamond ring seller next.

Let’s get started! 

Table of Contents

Why Should You Buy From Catbird?

  • Different Types Of Diamonds
  • Three Walk-In Locations
  • In-Person and Virtual Appointments
  • Complimentary services
  • Donated over a million to charity till date
  • Lifetime Warranty

Why Shouldn’t You Buy Diamond Engagement Ring From Catbird?

  • Small Return Window
  • Return Shipping Isn’t Free
  • No Sales Offers Throughout The Year Like Most Sites
  • Multiple Genuine Reviews Of Racial Profiling

History of Catbird Diamonds Jewelry

What Types Of Diamonds And Diamond Engagement Rings Are Available On Catbird?

  • Conflict-Free Diamonds
  • Recycled Diamonds
  • Lab-Grown Diamonds

Are There Pictures And Videos Of Diamonds From Catbird?

How To Buy Diamond Ring On Catbird?

Does Catbird Resize For Free?

Guide On How To Return Diamond Engagement Rings Bought From Catbird?

Does Catbird Offer Financing Options? What Are The Payment Options On Catbird?

Where Does Catbird Ship To? What Are The Shipping Options On Catbird?

How To Get In Touch With Catbird?

Is Catbird A Fraud? Is Catbird Legit?

Catbird- The Full Review

Catbird Customer Complaints

Catbird Final Verdict

Catbird Ratings

Why Should You Buy From Catbird? 

Synonymous with layered jewelry whether you’re talking about rings, necklaces, or even bracelets, Catbird is the place to go. But it’s also the best place to go for weddings and diamond engagement rings. Before you plunge in, let me warn you that Catbird displays impeccable minimalism in most of its designs. So why should you actually put your money in their hands?

  • Different Types Of Diamonds

You can get different kinds of diamonds on Catbird from conflict-free to recycled, and the lab-grown variety. All their conflict-free diamonds are attested with Kimberly Process Certification Certificate. We’ll discuss all their diamonds in the next session. 

You can walk into one of their three locations as shown below between 11 am to 7 pm to get a direct consultation with an engagement ring expert: 

  • Catbird, Williamsburg: 219 Bedford Ave, Brooklyn, NY, 
  • Catbird, Wedding Annex: 03 Metropolitan Ave, Brooklyn, NY
  • Catbird, Soho Store: 253 Centre Street, New York, NY
  • In-Person and Virtual Appointments

Apart from the face-to-face appointments available at three Catbird showrooms in the United States, you can also book virtual appointments online. One of the best things is their Wedding Annex outlet is the best place for finding the best engagement ring in 2021. 

  • Complimentary services

Just like most diamond sellers, you can get many freebies when you buy your dream diamond ring at Catbird too. This includes lifetime polishing, matting, resizing (on specific styles), diamond tightening, ring shaping if you get to them within a year of buying. 

Catbird has it’s own charity that allocates funds to different charities called the Catbird Giving Fund. They’ve been donating 1% of all sales and not just profits throughout the year with non-profits they support. Catbird has donated over $1,018,540.25 at the moment! 

  • Lifetime Warranty

Unless your Catbird jewelry is worked on by third-party jewelers, their lifetime warranty is applicable on wedding and engagement rings with diamonds. Catbird will repair it and cover any fees for repair as well as replacement if the issue is with manufacturing. They offer a 2-year service on breakage and damages. Note that wear and tear aren’t included in the warranty.

Why Shouldn’t You Buy Diamond Engagement Ring From Catbird? 

Now that you know all the reasons to invest in Catbird, what are the perils if you take the dive? Let’s look at their demerits from all angles so that you’re well-informed of the facts beforehand.

  • Small Return Window

If you’ve compared at least a handful of diamond sellers online, most of them have a return window of 30 days on average and sometimes even up to 60 to 120 days. However, the return window at Catbird for wedding and engagement diamond rings is merely 10 days from the time of receiving it.

  • Return Shipping Isn’t Free

Another saddening part that weighs down at Catbird is their return shipping. If you don’t like something you ordered, you have to pay a charge of $5 for shipping. It will be deducted from your refund, so not exactly 100% refunds if you look at it!

  • No Sales Offers Throughout The Year Like Most Sites 

Wedding and diamond rings have been all the rave also thanks to marketing and crazy offers. And when you’re putting down hundreds of thousands of dollars, it might be appealing to choose Brilliant Earth or James Allen for a bit of extra savings because Catbird doesn’t have any sales on. Yes, you heard it right, sister! 

That’s because they don’t overcharge or undercharge at Catbird. In fact, products aren’t fit into price categories by priced according to their production and other costs alone. Hence, you don’t get a BOGO sale every few months because the prices aren’t ever jacked up!

  • Multiple Genuine Reviews Of Racial Profiling

If you dig deep on several genuine review sites like Yelp (click on the link to check review photos), it can make you uneasy to see the racial profiling reviews against this company. First, we’d thought it may be just a one-off instance, but review after review under the low-star filter shows minorities get treated poorly at Catbird. So, maybe be on your toes if you decide to go with them. 

History of Catbird Diamonds Jewelry 

Brought to life almost two decades ago in 2004, Catbird has one mission- to make gorgeous jewelry that doesn’t choke the environment. Besides their conflict-free options, Catbird is mostly known for its recycled and lab-grown ethical diamonds. On top of it, all their pieces are designed and produced in the Brooklyn studio with the least carbon footprint possible.

It’s one of the few women-run businesses that I personally love. Founded by Roni Vardi as a petite boutique in Brooklyn by quitting her regular job, this is a diamond design that will go down in history. Today, Catbird staffs work up to 362 days every year and you can catch them working on wedding and engagement rings at Bedford and Wedding Annex 

Catbird works ethically and removes the middleman so that you don’t have to spend your hard-earned money on brokerage. Instead, save it up and put it on the diamonds or the platinum weight.  Their minimalist designs and innovative styles are a perfect fit for our age and personalities.  

Catbird Jewelry is a woman-owned fine jewelry brand founded by Rony Vardi in 2004. For Vardi, starting what began as a tiny boutique in Williamsburg, Brooklyn, meant quitting her job and bravely embarking on an entrepreneurial journey to chase her dream. Today, Catbird is still based in Williamsburg, NY. Despite having just one brick-and-mortar storefront, the brand has grown steadily and received widespread renown.

Their Equity Pledge is something I haven’t seen most diamond sellers online do. Take a look at it via the link.

What Types Of Diamonds And Diamond Engagement Rings Are Available On Catbird? 

While it’s still small even with a huge fan following that includes Emma Watson, Meghan Markle, and even Taylor Swift, Catbird is the signature name for intricate fine jewelry made of solid gold today. As of date, they have over 150 engagement rings in stock including 95 white diamonds, 20 black, grey, champagne diamonds, and 37 gemstones such as sapphires, rubies, and emeralds. 

Buyers will find the filters easy to select the right metal such as yellow gold (139 options), Rose Gold (99 options), White Gold (69 options), Platinum (43 options), and others (1), designers such as Erica Weiner, Anthony Lent, Bittersweets NY, Blanca Monrós Gómez, Elisa Solomon, Erstwhile, Gillian Conroy, Jennie Kwon and more! 

Pick from Bracelets, Earrings, Necklaces, Engagement Rings, Ring Services, Custom Designs, Ring Sizing, and Wedding Rings here. 

We will start with the types of diamonds you can choose from on Catbird. 

  • Conflict-Free Diamonds

All their Kimberly Certified diamonds come from ethical mining and polishing practices in the following two types: 

  • Rose Cut

These are a type of diamond cut with a flat-type of bottom and a crown that resembles a dome with exactly 24 facets. These cuts go back over five centuries and they are more subtle than brilliant cut with a soft shimmer.

  • Brilliant Cut 

Catbird’s brilliant-cut diamond is exactly how we envision diamonds for engagement and wedding rings. Unlike the rose cut, the brilliant-cut comes with bolder cuts and facets to enhance the sparkle and brilliance as much as possible. 

Moreover, the bottom of a brilliant-cut diamond is in the shape of a cone instead of the flat-alternative seen in rose-cut options. The conical shape at the bottom maximizes the refraction of light within the diamond.

  • Recycled Diamonds

Catbird offers brilliant-cut diamonds under its recycled category. These are actually diamonds that were preset in vintage jewelry. They are polished to enhance their brilliance in a piece of new jewelry without mining any new diamonds. 

  • Lab-Grown Diamonds 

Lab-grown diamonds are becoming more and more popular by the hour these days. We’ve discussed Clean Origin just the other month right? These are an ethical option for the planet and it gives you diamonds that look much prettier for much cheaper costs. 

Check out their exclusive designer collections of lab-grown diamonds like no other! 

Are There Pictures And Videos Of Diamonds From Catbird?

When most of us do jewelry shopping online, expensive or not, we need tangible things like pictures to deduce if something’s a good buy. That’s why high-resolution images are a necessity that it’s mandatory-almost for diamond buying. How do you spend a few thousand dollars on a virtual item otherwise? 

On Catbird, there are so many pictures for every product. For wedding rings, you get up to five singled-out product images and over ten images of the jewelry worn by someone in real life and lighting. 

Go check out the images of this Swan Solitaire Diamond Engagement ring to see it yourself!

How To Buy Diamond Ring On Catbird?

  1. Step one: Get an appointment by calling up beforehand.
  2. Catbird will gather information about your needs before you walk in for the appointment. 
  3. Note that Love & Engagement appointments get a reserved slot of 45 minutes. 
  4. You can discuss your queries and doubts with experts directly to find what works for you.
  5. Virtual appointments are conducted over Zoom/ Facetime. 
  6. For custom engagement rings with diamonds, you can specify it at the time of booking.

Does Catbird Resize For Free?

  1. Fill out the resizing form by entering
    1. Order ID
    2. Name and contact info
    3. Order date 
    4. Name of the item
    5. Finish
    6. Metal
    7. Engraving details
    8. Necessary details 

Once you submit the form, you’ll receive a confirmation email regarding your resizing status. You need to include this confirmation with your package when sending it to Catbird for resizing. Unfortunately resizing is free only for certain products, so get in touch with their team to know more. Else, you might’ve to pay a nominal fee for the service. 

Guide On How To Return Diamond Engagement Rings Bought From Catbird?

Catbird offers refunds for purchases when the item is returned within ten days of receiving. What else do you need to do? Let’s find out!

  1. Your item must be unused and packed in the original packaging that you received. 
  2. You should talk with the customer service team to get an authorization/confirmation from Catbird. 
  3. Note that you’ll not receive a 100% refund for the item as $5 will be charged against shipping the returned product. To avoid this, drop it directly at one of their showrooms!

Does Catbird Offer Financing Options? What Are The Payment Options On Catbird? 

Yes, you don’t need to pay the complete invoice amount at Catbird when choosing a diamond engagement ring. Instead, check out their financing partner Klarna. Buyers can pay off the principal in four installments sans any interests by splitting their total amount into four premiums.

Klarna also offers monthly financing with a two-step application process with instant approvals. You can pay via the app to complete purchases via Klarna on Catbird NYC. 

Where Does Catbird Ship To? What Are The Shipping Options On Catbird? 

There are several delivery options available for customers shopping on Catbird. Take a look at them below: 

  1. Standard option: You pay $5 above the bill amount for 2-day delivery in the tri-state addresses. 
  2. Next-Day: You pay $25 to deliver the product in one or fewer business days from dispatch. 
  3. Same-Day: You pay $30 for delivery within a day, provided your ZIP code is limited to New York. 
  4. Long routes: For Alaska, Hawaii, and Puerto Rico, the cost of shipping is $28 and takes two to three days in total. 
  5. FREE: Just call Catbird and decide which store you can pick up the jewelry and you can do so for free. 

How To Get In Touch With Catbird? 

Whether you want to inquire about a new order or consult for an old one, Catbird is easy to get in touch. The following shows all their contact info:

Not that there isn’t any live chat option but their representatives got back to us within 36 hours when we sent a mail. We were elated to find them extremely helpful! 

Is Catbird A Fraud? Is Catbird Legit? 

Catbird is one of the most modern and legit diamond engagement ring designers and sellers with close to two decades of experience under their sleeves. Catbird has a unique style of jewelry and it flaunts the same without any wrongdoing. Catbird is not a fraud, it’s a legitimate and hip ring designer in the U.S today. 

Catbird NYC- The Full Review

Founded by an entrepreneurial woman in New York, Catbird is a minimalist collection of fine jewelry in solid gold and platinum with a variety of precious stones including diamonds, emeralds, and rubies. 

Did you know Catbird used to offer studio tours of Brooklyn Navy Yard headquarters and studio on the first Friday every month at 10:30 AM? Once COVID-19 is more settled, perhaps they would start again! 

We and most jewelry lovers around the world recommend Catbird for engagement rings, especially if you want ones with diamonds in an intricate and dainty style because of their minimalism. You can get all kinds of jewelry and diamonds in rose and brilliant cuts with conflict-free certificates or even recycled varieties. If you’re feeling more ethical, their lab-grown alternatives are a great option too. 

This woman-owned and run business doesn’t offer crazy discounts but provides good designs at great rates all year round. But they do shell out a few extra coupons for their newsletter subscribers, so join quick. You can choose from diamond to precious stone engagement rings, wedding bands, necklaces, bracelets, and other types of jewelry here via virtual or in-person appointments. 

Still working out of their Bedford Avenue Studio apart from their new locations, Catbird has garnered a huge following in the last few years. It’s actually a business that was started with the $16,000 savings from the founder Roni Vardi. From then till now, their minimalist designs have blown the mind and eye, at once. 

A brand often denoted as the one that brought stackable jewelry into the market by Marie Claire, Catbird also brought ‘knuckle rings’ into the foray. Who knows what more they have in store for us in the coming years. Don’t forget to share your experience if you shopped with Catbird NYC recently in the comments below!

Catbird Customer Complaints

After going through customer reviews from verified purchases via TrustPilot, Yelp, and BBB, we came to a diverse conclusion. There is a small percentage of unhappy customers, but Catbird goes the extra mile to set it right with everyone. That being said, most of their reviews are praise-worthy and heart-warming. 

Read Catbird customer testimonials here.

Catbird Final Verdict 

After spending days on how genuine Catbird NYC diamond engagement rings are, we’ve come to the conclusion that they’re a legitimate and worthy designer with unique contributions to the modern era. It’s an honor to buy Catbird, especially if you want something extraordinary on your fingers to represent the whole meaning of your true love!

Catbird Ratings 

User Ratings 16/20

While the name Catbird fires the fantasies, Catbird itself has a minimalist setup for its website, just like its innovative designs. We found it seamless to navigate through their pages and sans any problems until their newsletter popup started behaving weirdly. Take a look at the screenshot below.

Variety Of Diamond Engagement Rings 16/20

While Catbird doesn’t offer hundreds and thousands of diamond engagement rings or loose diamonds to choose from, they have a grand variety for all types of people to choose from. Their styles and finesse are unbeatable. 

Customer Service and Shopping Support 19/20

With a Brooklyn-based customer service team that works day to night, Catbird offers highly-trained execs for answering your queries. Their email response is fast enough and knowledgeable too. We just wish it was available 24×7.

Payment, Shipping, Insurance, & Warranty 19/20

You can pay via PayPal, Credit Card, or Klarna (Buy now and pay later). Shipping options are available for same-day delivery, next-day delivery, and two-day delivery. 

Returns, Refunds, and Trade-In 19/20

In case you get a damaged item, talk with customer service within ten days of receiving it for quick resolutions. Keep in mind that it takes a standard time of 14 business days for your return to be processed completely. Also, $5 return shipping will be levied from your reimbursement by Catbird NYC. 

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