Whiteflash VS. Michael Hill Diamonds Match Up!
Known as the Kings of Online diamond jewelry, MH and Whiteflash have had a close competition for years. Although Michael Hill is a diamond jeweler since 3+ decades and Whiteflash merely less than two, the shocking disparities and differences in dedication between the duos will startle you!
We have put together the best and worst of- Michael Hill and Whiteflash Jewelers with a detailed analysis of its jewelry sources as well as verified customer reports. Read ahead to know who amongst the two is the perfect option for your dream wedding jewelry!
Founded
Michael Hill
Began in 1979, Michael Hill is the oldest best diamond geezer, reputed for its brilliant designs and quality of stones, all over the world. Settled in Oceania, Michael Hill is a family run jewelry store, first started by Mr. Hill and his wife in New Zealand. Known for its daring and unique designs since the very start, MH is known as a high-quality diamond jeweler.
Whiteflash
Known for the trademark ideal cut diamonds, Whiteflash was founded during the turn of a century, in 2000. Having numerous international accolades, Whiteflash is also an active member of the American Gem Society.
The modern bridal jewelry manufacturers are known as the king of online jewelry and serve many countries, namely the USA, Europe, Australia, and many other international destinations.
Online/ Traditional
Michael Hill
Opened as a retail store with a modern face of jewelry, within one year, MH started ten stores, also claiming many awards for its rising talent. Today, Michael Hill has online as well as traditional brick and mortar stores all over the world. Began as a jeweler in his own house, Michael Hill Jewelers boasts that more than 80% of its designs are independently made under their brand name and sold through conventional and online stores.
Whiteflash
Opened as an online jewelry seller and extended its business with one store at present, Whiteflash has no fewer customers than MH. The winner of multiple BBB awards since 2004, Whiteflash sells high-rated bridal jewelry and ensures that its customers experience nothing but a brilliant jewelry experience.
Whiteflash has both online and offline store as part of its official jewelry Shoppe.
Slogan
Michael Hill
Known for quality jewelry since ages, MH has a slogan that has touched hearts and made history. It is- We’re for love; which denotes the Michael Hill’s unique skills and forte in the bridal jewelry industry. The jeweler is known for its endless variety of jewelry designs and the ideology that fine jewelry is made with the mark of love.
Whiteflash
Having been a steady success since a dozen years since the start, Whiteflash has a very catchy diamond-exclusive tagline as its slogan. It is- A Brilliant Diamond Buying Experience, denoting the superlative experience of buying diamonds from Whiteflash. It is the only jeweler with ISO 9000 Total Quality Management and serves the best practices of the jewelry industry.
Jewelry types
Michael Hill
Designing timeless baubles since decades, MH has a wide variety of jewelry in its inventory. It has accommodated to audiences across many borders and has created a unique style and flair for its make. The various jewels that MH provides online are Bracelets, Bangles, Pendants, Necklaces, Earrings, and Rings.
Whiteflash
Offering exclusive varieties of engagement rings from high-class designers, whiteflash also has a wide array of different jewelry at its online store. The main types of jewelry you will find are Engagement Rings, Pendants, Necklaces, Earrings, Bracelets, and Bangles.
The website is known for promoting jewelry brands with transparency in billing, unlike most of its competitions. The jeweler has three types of in-store diamonds- A cut Above Super Ideals, Premium Selections, and AGS Expert Selection.
Number of Locations of the store
Michael Hill
Known for its in-house high-quality jewelry makers, MH rose to fame as a brick and mortar jeweler. Started in New Zealand, the jeweler now owns 296 jewelry stores over the world, mainly in the United States, Australia, New Zealand, and Canada. Michael Hill is known for bagging any awards in its early years for window-dressing the brands- Omega, Olympic and Bulova.
Whiteflash
Having not more than one store, Whiteflash is an exclusive online jeweler. The brick and mortar store was opened after its success at online jewelry selling. This store is also the official showroom of Whiteflash, situated in Texas, almost 15m away from its prior location in Houston.
For in-store purchases or advice, you must book an appointment with the Whiteflash staff in Texas as the firm believes in individual or personalized diamond buying for every customer.
Variety Of Diamonds
Michael Hill
Proven to be one of the finest artisans of our age, Michael Hill jewelers are known for its flair in craftsmanship. Owning stores and providing trusted jewelry to zillions across the world, MH also has a wide variety of engagement rings. Namely, the rings are available of the varieties- Three Stone, Solitaire, Bridal, Promise, Twists & Swirls, Vintage, Side-Accent, multistone, Cluster and Signature Series.
It’s signature collections include Ideal cut, Southern Star, By My Side, Evermore Colorless and MH Designer Bridal Collection.
Whiteflash
Offering multiple varieties of nuptial jewelry, Whiteflash is a storehouse of the industry’s best ring designers. Under its engagement rings tab, Whiteflash offers top designers such as Verragio, Tacori, Simon G, Danhov, Vatche, and Ritani to choose your dream wedding ring or band.
The basic designs offered under engagement rings are Three Stone, Halo, Wedding Set, Solitaire, and Custom Designed rings.
Prices
Michael Hill
Having served innumerable customers with countless tastes, dreams, and ideals, MH has a wide variety of jewelry to suit all budgets too. The cheapest jewelry you can buy on MH is for $69, while the highest priced jewelry will cost you $16999!
MH also offers many discounts during the festive seasons.
Whiteflash
Known as a quality jewelry seller for any budget or taste, Whiteflash offers an expansive range of price options as well. Known as the king of online jewelry, you can buy varieties of jewelry affordable solitaire Ritani ring starting at $270. This does not mean that the jeweler has nothing but cheap jewelry as the highest priced jewelry on Whiteflash is $1,500,000.
Photos quality
Michael Hill
For efficient jewelry buying online, the customer needs to be pleased with what they see, regardless of the specs or photos. However, photos hold greater influence on jewelry buying. Michael Hill online products are displayed with one picture that is enlarged in its default display. The best fact is that zooming in will let you view the jewelry with a clarity that is 30X the usual thumbnail image!
There are no additional photos displayed for the products.
Whiteflash
We love browsing on Whiteflash because each of its products is accompanied by high-quality pictures that show you the product in exclusive depth as well as from different angles. Whiteflash provides oddly 13 photos for each of its product. Each of the 13 pictures can be enlarged for a zoomed in view as well.
Providing three real-time pictures, including two pics with the ring worn on a finger, Whiteflash provides ten pictures of the product from every angle and panorama possible!
Whiteflash also offers high definition digital photos of your jewelry along with your order. You can use the tab- Eye candy in customer testimonials to browse these.
Videos
Michael Hill
There are no detailed videos of the products of MH displayed online. In fact, the lack of multiple photos is an additional backlash on how difficult it is to pick a dream choice jewelry on MH online. Offering no real-time on-finger picture, MH provides the least on how exactly the product looks.
Whiteflash
Offering high definition photos (13) with amazing clarity and from varied angles, the pictures that accompany the products on Whiteflash are incredible. The disappointment is that the jewelry provides merely ASET images, and no 3600 rotational videos alongside the product. Nevertheless, we must add that the 13 photos actually show the ring in every detail possible too!
However, Whiteflash has an exclusive tab of diamond video, where the customer is redirected to an official YouTube channel by Whiteflash.
Extra topics
Michael Hill
Offering two guides- Engagement Ring Guides and Watch style guide, MH has an expert voice on the jewelry education. It also offers a blog by the title- thestorybehindtheshine.com/, showcasing exclusive jewelry offers as well as endless educational topics exclusively on MH jewelry.
The website also lists an exclusive tab of Education and Advice enlisting personalized topics from the veteran craftsmen at MH.
Whiteflash
The expertise of Whiteflash is vaunted in the FAQ section as it provides solely educational topics with substance that mean much to the diamond buyers online. The top educational themes explored by Whiteflash are Diamond & Jewelry Education, Jewelry Care, Info-graphics, Tips, Whiteflash News, and Diamond videos.
Contact methods
Michael Hill
An important aspect of buying satisfying jewelry is based on the rate of dependency promised or guaranteed by the jeweler. Offering multiple forms of contact, Michael Hill online portal is strong the direct or instant contact options. The direct email contact is [email protected].
An interested customer can apply on the Email Contact form for a reply within 48 hours from the customer representatives. Additionally, you can also mention your personal phone number in the email contact form for a phone-in response.
The phone number to contact Michael Hill Jewelers is 1855 364 4455.
Whiteflash
Whiteflash provides the best of tricks and hacks on diamond shopping and is available 24×7 for customer inquiries. Offering multiple codes of contact, you can use the following to get in touch with Whiteflash customer representative:
- Phone- 877-612-6770 Monday to Friday 07:00- 18:000 EST;
- Live Chat- Available 24×7;
- Email Contact Form- Online;
- Email- [email protected]
Sugar Land Town Square Plaza, 2150 Town Square Pl #330, Sugar Land, TX 77479
Reply duration
Michael Hill
Regardless of how high or mighty a geezer you are, every firm takes care of its customer care services with due care. Unfortunately, in our case, we are disappointed to emphasize that Michael Hill direct email contact form that was sent by us, got never replied.
We wonder how many months or years it takes to get in touch with the alternatives that MH provided on its own!
Whiteflash
As the customers can use multiple forms of contact in order to communicate with Whiteflash, there communicating with Whiteflash is hassle-free. While the official website provides 24×7 responses via the Live Chat and Phone info form Monday through Friday for 11 hours, you can also seek the direct email or contact form.
For our email contact form, the reps responded in less than 10 hours, and the Live Chat was hassle free and convenient for inquiries too!
Auto spam
Michael Hill
With an efficient Auto Spam, MH has a high-quality, appealing website at its disposal. The website has an Alexa Rank of 320,433 and medium child-safe website. Offering nothing but high-quality information, straight from the experts, Michael Hill provides a flawless and well-managed website.
Whiteflash
With in-built Auto spam, Whiteflash has a 100% functional and 24×7 updated website with an Alexa Rank of 153,570. The Whiteflash website is Child Safe and provides trustworthy certificates for safe transaction when buying jewelry online.
Customer Care
Michael Hill
It is to say that there is nothing perfect and the same goes with complaints and mistakes against online jewelers. Michael Hill has been offering its services for 35 years, and there are one too many complaints against the firm also.
MH seeks the feedback of its online customers and also provides an online contact form. Although we are still awaiting contact from MH, most verified purchases claim that MH customer reps are skilled yet rude and moody with the customers.
Whiteflash
Providing high-quality service for its customers 24×7, Whiteflash has a highly skilled team of customer representatives. The jeweler is known for providing the dedication and personalized diamond buying experience to every customer. The best we can summarize how our shopping experience on Whiteflash was, is- Whiteflash Rocks!!!
We had a long and informative conversation with a Rep named Debi, who helped us the extra mile to answer our questions as well as clear our doubts within every stage of jewelry buying!
USER-FRIENDLY
Michael Hill
Although there are least opportunities to customize your dream nuptial ring on your own, MH offers a convenient landing page. Set in baby pink and white in a soothing hue, the official website of Michael Hill has a commendable design. Providing more writing than pictures, the information on MH is a bit overwhelming as well as slightly dull.
Whiteflash
A basic and hassle-free website that enlists the data sans confusion or difficulty, we love the landing page of whiteflash! In fact, every page on Whiteflash is thoroughly researched and proven to be tenfold helpful to jewelry buyers. We love how whiteflash arranged its topics in clarity and easy to read the language.
Whiteflash official website is a lovely, easy to navigate website with high ease of user-friendliness!
Financing Options:
Michael Hill
Being a jeweler experienced in the trade since a few decades, MH knows the importance of financing options in a costly buy. In fact, MH offers exclusive Financing and credit options for flexible purchasing as well.
MH also offers an in-store financing plan of 25% payment at the time of buy and the remnant in installments of 0 to 6 to 12 months.
Whiteflash
Offering multiple financing options, the best of Whiteflash’s financing option is available with unique conditions, for both online and in-store purchases. While the internet sales are offered 90-Day Flexi plan, in-store purchases are offered by the Citi Bank for no interest up to 6 months. All internet financing options require 20% downpayment on all orders.
Payment methods
Michael Hill
Offering multiple payment methods, MH is a convenient jeweler to buy your bridal jeweler from. It offers credit card purchases as well as the cards American Express, VISA and MasterCard for the transactions as well. You can also use PayPal to complete your payment when shopping via Michael Hill Jewelers.
Whiteflash
For orders domestic and international, Whiteflash accepts multiple payment methods. The website offers Visa, MasterCard, American Express, Discover, PayPal, and Bank Wire Transfer. For residents within the US and Canada, while all purchases outside should be, carried-out via bank transfers.
Whiteflash does not accept credit card payments from residents outside the US or Canada.
Shipping policy:
Michael Hill
All orders are shipped free of cost for when the same is within the United States and the same required 2-7 days for delivery. If you add ring sizing, the delivery will be three days late to the original delivery date. Customers are sent tracking ID of the order to trace from the time of shipment in addition to the numerous services.
Whiteflash
On all first orders, Whiteflash offers free shipping via FedEx, and you don’t need to worry about the surcharges. The customers have to bear the insurance costs of the ring for all deliveries within the US. For deliveries on Saturday, whiteflash charges $30 extra and all shipments are shipped within one day of payment. International shipments are carried out for a total of $50 + 1% charge of the total order.
Customers are also offering tracking information to track their order securely. All deliveries mandatorily require a digital signature of the addressee.
Refund policy
Michael Hill
Offering a grand return policy that levies 0% restocking fee apart from providing 100% refund on the item, provided the customers returns it within 60 days of buying it. You can contact the customer care to proceed to the returns and refund formalities while shipping the faulty item should be borne by the customer.
The same takes 15 days to be processed or approved.
Whiteflash
Whiteflash offers an incredible Returns Policy, where the customers can turn in their original purchases within 30 days of receiving the item, provided there is a mismatch or damage with the product. The same is assured 100% refund. Custom jewelry is not subject to the returns policy.
The complete satisfaction guarantee from Whiteflash lists [email protected] as the email to seek Return Authorization Number and post which, you can return the item via mail.
Trade in policy
Michael Hill
Offering no trade-in policy, MH offers a lifetime warranty on the product. Although, the hallmark of a trustworthy jeweler is his or her policy for trade-ins and upgrades available forever for its customers. This we think, is a negative remark on the part of any upgrades.
Whiteflash
Offering a lifetime trade-up option, Whiteflash is a renowned jeweler owing to the same. When you buy from Whiteflash, your product is covered under the 100% lifetime upgrade. The diamonds must be brought sans damages and the original certification. Virtual Selection categories of diamonds are not covered under the lifetime upgrade program.
Whiteflash offers a 50% return of the original price towards the new purchase. The designer rings covered under lifetime trade-in policy on whiteflash are Verragio, Simon G, Vatche and Ritani.
Headquarters
Michael Hill
Started in a tiny town in New Zealand, MH is a jewelry maven today. The company has its headquarters in Brisbane, Australia, apart from the hundreds of physical stores all across the planet. This is the same reason why MH receives 4500+ unique visits daily and is worth $22,000 owing to its store-pickup and real-time opportunities to select your favorite sparkle!
Whiteflash
Located in Texas, the address of the headquarters of Whiteflash is at 2150 Town Square Pl #330, Sugar Land, TX 77479, United States. Having around 8,214 unique visitors per day, Whiteflash is worth a net total of $39,384.
Stock
Michael Hill
Offering a genuine and experience history of diamond sourcing, MH buys its rocks from legit and trustworthy sellers. Having no diamonds other than conflict free ones, MH can be trusted owing to its longest experience in the industry, across multiple continents!
Whiteflash
An official member of American Gem Society, Whiteflash offers no diamonds other than ethically sourced conflict-free diamonds. The diamonds at Whiteflash are certified and marketed after the Kimberly Process. It supports the UN Global Impact, the Diamond Development Initiative, and Dreams of Africa.
CEO
Michael Hill
Emma Hill is the CEO of Michael Hill Jewelers.
Whiteflash
Deborah Wexler is the CEO o Whiteflash Jewelers.
Founder
Michael Hill
Michael Hill, alongside his wife, began Michael Hill Jewelers.
Whiteflash
Deborah Wexler and Brian Gavin are the founders of Whiteflash.com
Our Final Conclusion M.H Or W.F?
According to our unbiased analyses, we have come to the conclusion that Whiteflash is a better jeweler than Michael Hill, in terms of quality, designs, customer care services, and dedication to the brand.